Required Information for EFT - U.S. Customers

If you are using EFT in the United States, please enter the Transit/ABA (Routing) number and Account number. These numbers are located at the bottom of your paper based check. The Routing Number is usually 9-digit number. Account Numbers may vary in length.  

Required Information for EFT - Canadian Customers

If you are using EFT and are based in Canada, please enter your Institution Number, Branch Number and Account Number.  For Electronic Fund Transactions (EFT) the current format is a leading zero, the institution number, then the branch number all with no dashes. For example if a cheque reads XXXXX-YYY , the corresponding EFT code would be 0YYYXXXXX.

Required Information for Credit Card Processing

If you are using a credit card, please fill out all the fields in the Billing Address and Account Info fields. If your Billing Address on the form does not match the billing address saved in your credit card, your online payment might cause an error or declined message, so please check all fields are accurately completed.

To add another credit card to your account

1. Log into the website with your email address and password.
2. Click on the Financial tab to view a list of all bills on your account.
3. Click on Payment Info, then click on Add Another Account.
4. Enter your new account information then click on the Save Changes button when finished.
5. When you return to the Bills Due section, you now have the option to choose a different account.