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What is a Prospect, Member, Alumni?

One of the main reasons to use Zen Planner is to help you organize the different kinds of people involved with your studio.

  • Prospects - People who have not yet signed up for a membership or event, i.e. potential members.
  • Members - People who have purchased a membership.
  • Alumni - People who were active Members, but who no longer have a current membership.
  • Staff - People who are work with you to offer services to your customers.
  • Contacts - People who do not follow into any of the categories above, i.e. parents, friends, vendors.

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