- Messages can only be sent to US & Canadian mobile phone numbers.
- Members may incur additional charges through their phone provider for receiving messages depending on their plan.
- The system limits outgoing SMS texts to 160 characters.
- The cost is 1.5¢ for each individual message sent, billed monthly on your Zen Planner bill.
You can use a templates to send SMS text messages to staff and members. This can be helpful when you want to send out texts to a group of people (like for a class cancellation) or want to send a one-off text to a student or staff member.
Keep in mind that the system can only send messages to US & Canadian phone numbers and you will be charged 1.5¢ for every individual message that is sent. Your members may incur additional charges on their phone bill to receive these messages depending on their phone provider & plan. The total cost for the past month's messages will be charged to your monthly Zen Planner bill.
Sending a Custom SMS Text to One or More People
You can send a custom SMS text to one or more people in your database from the People icon, a report or a member's profile. From the People icon or a report, just check the box next to the person(s) you want to send a message to, then click the Choose Template button. In the template popup you will see Blank SMS Text. Choose that and you will be presented with a SMS text template where you can enter your message.
Just highlight & delete the warning text in the template, then type your own custom message. You can use the tags in the tag bay if you want to further personalize it.
SMS text messages are limited to 160 characters total, so keep it short or use a character counter tool to make sure your message won't be cut off after it's sent.
After you finalize your message, click on the Send XX Email Now button at the top to send your message out to the selected people.
You can use the link below to generate a report in your database that will show all text messages sent from your database in the last 30 days. This report doesn't confirm that they were received, but it will show the message and when you sent it to whom.
After you open the report in your database, you can save this report so you can access it easily later. Just click on the Save Report link at the top of the screen and give it a name & category. We recommend calling it SMS Text Message - 30 Day Log and to place it in the Members category.