In this article we will walk through the different alerts you will see on the Staff App
There are 3 types of blocking alerts that would be visible through the Staff App:
- Unpaid Bills
- Unsigned Document(s)
- Custom Alerts
There are 2 types of notification alerts that only occur when checking someone in through the Staff App:
- Membership Attendance Alert
- Class Maximum Alert
The only alerts that will display on the member's photo will be alerts that have the ability to block a member from checking in. If more than one alert is active for the member, they will all show up on the photo
Unpaid Bills: This alert will show when there is an Unpaid Bills - Kiosk Alert automation that is active, set to prevent check in for a member that has an outstanding balance
While checking in a member that has an Unpaid Bills Alert, you will see the below message as a notification. You will still have the option to check in the member using the Check In Anyway option at the bottom.
Unsigned Document(s): This alert will show when there is an unsigned Signature Document assigned to a member
While checking in a member that has the Unsigned Document Alert, you will see the below message as a notification. You will still have the option to check in the member using the Check In Anyway option at the bottom.
Custom Alert: This alert will show when there is an active custom Kiosk Alert Automation set to prevent check in OR if you have added a custom alert to someone's profile.
When checking in a member that has a custom alert, you will see the below message as a notification. You will still have the option to check in the member using the Check In Anyway option at the bottom.
COMING SOON: When viewing a custom alert that has extended language that goes beyond what is displayed, you can click the down arrow to display the entirety of the message.
Membership Attendance Alert: This alert will appear when the membership being used to check in has no remaining punches left
While checking in a member that has a Membership Attendance Alert, you will see the below message as a notification, but still have the option to check in the member using the Check In Anyway option at the bottom.
Class Maximum Alert: This alert will appear when the session selected for check in has no remaining spaces left
While checking in a member that has a Class Maximum Alert, you will see the below message as a notification, but still have the option to check in the member using the Check In Anyway option at the bottom
*The above screenshots are from our public beta version of the Staff App. They may be updated in the future.
0 Comments