Your Business's Member App is Even Better
As the world becomes more interconnected, martial arts and fitness businesses stand to benefit by providing ways for their members to connect with them outside of the walls of the physical facility. Offering a user-friendly and engaging app is one of the most effective ways for a business to continually build relationships with their members.
The Zen Planner Member App allows management of both single and family accounts in a centralized location. Once the family is set up, parents and guardians have the ability to manage their entire family’s attendance, membership, and personal information, all with their own account.
What does this mean for your members?
No need to create fake email addresses for children’s profiles so that parents can access their information in the Member App!
No need to manage multiple email/passwords to access all family accounts!
- The family features will show for accounts with more than one member in the family.
- As long as one member of the family has Member App access, they will able to view and mange the whole family.
- If multiple members have access, they will also be able to view and manage the family.
As shown above, members will see icons representing their family members on the sidebar.
How it works:
- Clicking the icon for a family member allows them to be managed by the person signed in.
- The picture icon will switch to that person so the member knows who they’re managing.
- If a family member does not have a picture, the icon will just be their first and last initials.
Once any particular member of the family is chosen, the person signed in will be able to see the class calendar for that family member based on their membership enrollments. The icon will switch to whoever's profile is being managed, making it easy to know who you've selected, as shown above.
The person managing the family member can:
- Book them into classes
- View their rank (if your business uses programs with ranks) and attendance history
- Manage their personal details
- Manage their billing and payments
When the person finishes managing one family member's account, they can easily switch back to their own profile or another family members by simply selecting their icon in the sidebar.
This provides a seamless experience for members' when handling their family's bookings and attendance, and provides businesses with a much more compelling offering for families!
Other resources/Member App feature information: