Please follow the below steps to add your payment account info into Zen Planner using either your phone or computer.
How to add a payment account using your phone
How to add a payment account using your computer
USING YOUR PHONE
1. Download the Member App by using the appropriate link below:
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2. Log into the Member App
You should have received an email with the subject line “{SchoolName} – Your website login information”. This email contains your log-in credentials to Zen Planner. If for some reason you didn't receive this email, please reach out to your facility.
3. Tap on your initials (or profile picture) on the top left
Without a profile photo: With a profile photo:
4. Tap "View Profile"
5. Under MORE, tap "Payment Methods"
6. Tap "+Add payment account"
7. Enter in your payment account information. Once completed, click SAVE.
USING YOUR COMPUTER
1. Go to your facility's Zen Planner member website
The link to this site was in the email that you used to click into this help document or this link was also in an email you received with the subject line “{SchoolName} – Your website login information”.
2. Click on "Log In" on the left menu and enter your log-in credentials
You should have received an email with the subject line “{SchoolName} – Your website login information”. This email contains your log-in credentials to Zen Planner. If for some reason you didn't receive this email, please let us know!
3. You should be on the My Profile page > Scroll to the bottom of the page > Select "Pay My Bills"
4. Scroll to the bottom of the page, select "+Add an account"
5. From here, enter in your account information. Once completed, click Save and Continue.
