How to access pre-built drop reports:
From your dashboard under 'Saved Reports' click on 'Retention'
The following reports are available:
- Drops by reason
- Drops history report
- Retention summary
- Year to date drops by reason
How to run a manual report:
From your dashboard click on '+ New Report'
Add Criteria 'Drop Date is last 30 days'
Need help adding criteria? Click here