I'm New and Need Setup Help
Welcome to Zen Planner! If you're new, start here. We encourage you to setup your training sessions with one of our onboarding coaches. You should have received an email with directions on booking these sessions, however, if you need additional help please reach out to our help desk. In the meantime, this section will help you: Prepare for your onboarding sessions, import data, and setup your payment processing
Initial Back End Setup
- {VIDEO} Basic Setup Instructions for a MMA Studio
- {VIDEO} Basic Setup Instructions for a CrossFit Box
- {VIDEO} Basic Setup Instructions for a Yoga Studio
- {VIDEO} 2/2 Basic Setup Instructions for Boutique Fitness Studios and General Gyms
- {VIDEO} 1/2 Basic Setup Instructions for Boutique Fitness Studios and General Gyms
- Zen Planner 'Go Live' Checklist
Setting up Payment Processing
- Setting Up Payment Processing for Existing Ezidebit Customers
- The Do's and Don'ts of Billing with Zen Planner
- Integrating Our Preferred Merchant Account Providers
- Test My Payment Gateway
- Set Up Your Paysimple Gateway
- Set Up Your Bluefin Gateway
Importing Existing Data
- Export your client data from PerfectMind
- How to Manually Add Current Members to Your New Database
- Sending Zen Planner your Payment Account Information
- RISK - Having More Than 2000 Records In Your Zen Planner Account
- Membership Import Template - Explained
- Exporting Client Data from Pike13 - Formerly Known as FrontDesk
Setting up Programs & Classes
Setting Up Session Based Classes
Setting up Appointments
Setting Up Memberships
- {QUICK TIP} Renew COMPLETED Memberships in a Batch
- How to Create a Promotional Membership in Zen Planner
- How Create a Custom Membership
- Customize Your Drop In Registration Form
- What is a membership?
- Customize Your Member Registration Form
Setting Up Your Sales Process
Setting Up Zen Planner's Waivers/Contracts
Setting Up Staff Payroll
- Time Clock & Hourly Payroll Changes
- {VIDEO} Setting up Pay Rates
- Staff Pay Setup - Overview
- Step One: Set Up Pay Period
- Step Two: Set Up Pay Rates
- Set Up Hourly Pay Rates